Last updated: July 2026

A Better Experience, Thoughtfully Designed

Like a good cup of tea, the best digital experiences are often the ones you hardly notice.

Our website uses cookies to help pages load smoothly, remember your preferences, understand how visitors use the site and improve your experience over time.

This policy explains what cookies are, why we use them and how you can manage your preferences.

This Cookie Policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

They help websites remember information about your visit, making future visits faster, more secure and more useful.

Cookies cannot access files stored on your device or install software.

2. Why We Use Cookies

We use cookies to:

Keep our website secure.
Remember items in your shopping basket.
Save your preferences.
Help you log into your account.
Understand how people use our website.
Improve performance and usability.
Measure the effectiveness of our marketing.
Personalise your experience where appropriate.

We only use cookies that help us provide a better experience.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function correctly.

They enable features such as:

Shopping basket functionality
Secure checkout
Customer login
Fraud prevention
Website security

Without these cookies, our website cannot operate properly.

Because they are essential, these cookies cannot be disabled.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They tell us things like:

Which pages are most popular
How visitors navigate the site
Which products people view
Where improvements can be made

The information collected is anonymous and used to improve the overall experience.

We currently use:

Google Analytics 4 (GA4)

Functional Cookies

These cookies remember your choices.

For example:

Preferred country
Language preferences
Recently viewed products
Account preferences

They help create a more personalised experience.

Marketing Cookies

Marketing cookies help us understand whether our advertising is relevant and effective.

They may be used to:

Measure campaign performance
Show relevant advertisements
Prevent repetitive advertising
Understand customer journeys

These cookies are only used where you’ve given your consent.

4. Cookies Used On Our Website

Our website may use cookies from trusted third-party providers.

These providers have their own privacy and cookie policies, which explain how they process information.

5. Managing Your Cookie Preferences

When you first visit our website, you’ll be asked whether you’d like to accept optional cookies.

You can update your preferences at any time through our Cookie Settings.

Most web browsers also allow you to:

View stored cookies
Delete cookies
Block cookies
Receive alerts before cookies are stored

Please note that disabling certain cookies may affect parts of the website, including shopping basket functionality and account features.

6. Browser Settings

You can also manage cookies through your browser.

Information for popular browsers can be found here:

Google Chrome
Safari
Microsoft Edge
Mozilla Firefox

For more information about cookies generally, visit:

www.allaboutcookies.org

7. How Long Cookies Last

Some cookies only exist while you’re using our website.

These are known as Session Cookies and are automatically removed when you close your browser.

Others remain on your device for a longer period.

These are called Persistent Cookies and help remember your preferences when you return.

The length of time varies depending on the purpose of each cookie.

8. Changes To This Policy

As our website evolves, the cookies we use may also change.

Whenever we introduce new technologies or services, we’ll update this policy to keep it accurate and transparent.

The latest version will always be available on this page.

9. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, we’d be happy to help.

Email: hello@cantontea.com

A Final Note

We believe good design should feel effortless.

Cookies help us create a website that’s easier to use, more reliable and better suited to the people who visit it. We use them thoughtfully, transparently and always with respect for your privacy.