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Article: Chapter One | Tea Deserves Better.

Chapter One | Tea Deserves Better.

Chapter One | Tea Deserves Better.

Modern Tea

An Industry Observation

For much of the last decade, one of the most interesting transformations in hospitality has happened in plain sight.

Coffee changed. Not simply as a product, but as a culture.

Customers became more curious. Standards improved. Provenance mattered. Craft mattered. People began asking questions they had never asked before.

Having spent the last twelve years working closely alongside that transformation, I’ve had a front-row seat to watch it happen.

Today, it’s completely normal to walk into a café and ask where a coffee was grown, how it was processed, who roasted it, or why it tastes different from another coffee on the menu.

We almost take that level of interest for granted.

But it wasn’t always this way.

How Coffee Moved Forward

Coffee’s transformation wasn’t driven by a single invention or a single company. It emerged from thousands of improvements made by people throughout the supply chain.

Farmers refined their practices.

Roasters became more intentional.

Equipment improved.

Baristas developed new skills.

Hospitality operators raised their standards.

Over time, those improvements compounded.

What changed wasn’t simply the quality of coffee.

What changed was our expectation of what coffee could be.

The Question Tea Presents

And all the while, tea stood quietly beside it.

Which raises an interesting question.

Why did coffee move forward so dramatically while tea remained largely unchanged? Because when you look closely, tea should have been perfectly positioned to lead.

It is one of the world’s oldest drinks. It has thousands of years of history. Extraordinary diversity of flavour. Deep agricultural heritage. Rich cultural traditions that span continents and generations.

Yet for many people, tea has become something strangely ordinary.

Familiar. Comforting. Reliable.

But rarely exciting. And perhaps that is the opportunity.

The Opportunity

Tea possesses everything that helped coffee evolve:

Remarkable provenance

Extraordinary diversity

Deep agricultural roots

Centuries of craftsmanship

So what happened?

Why did one become a symbol of modern hospitality while the other remained largely unchanged?

The Conversation

Over the coming days, we’ll explore that question.

We’ll look at where tea lost its way, why the moment is right for change, and what a more modern future for tea might look like.

At Canton, we believe tea deserves better. Not louder. Not trendier. Not more complicated.

Simply more intentional. More generous. More relevant to the way people live today.

The Beginning of Modern Tea

This is the beginning of a conversation. A movement about elevating tea.

Designed for the ritual of everyday.

And we’re only just getting started.

Josh Clarke, Managing Director at Canton.

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Chapter Three |  Hospitality Has Changed

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